Listed below are frequently asked questions. For more information and answers to all of your questions please read over the Parent Survival Pack located on this website.
1. Is the building closed to the public during camp?
Yes, during camp we are completely closed to the public.
2. What is the counselor to staff ratio?
For the PK and K campers it is l:6, 1:5 for a field trip and 1:4 for a water trip. 1st Grade and up is 1:10 and 1:9 for a field trip, 1:8 for a water trip.
3. Are there a minimum number of days?
Yes there is a minimum of 15 days – but they can be any 15 days throughout the summer. However, in order to attend the last two weeks of camp (August 19th-23rd and August 26th-30th), your child must be enrolled 10 days prior to the last two weeks of camp.
4. Do I have to pay all money up front?
No – payments are made each Wednesday for the days you have scheduled for the following week.
5. What if my child doesn’t want to attend the field trips?
Campers that do not attend field trips (about 70 % go each time) will stay here and proceed with their normal day. If you decide that you don’t want your child to go on a trip that you previously paid for you can cancel, but there are no refunds on trips unless we cancel the trip due to weather.
6. Do campers go outside?
All campers are outside each day, in the morning, for at least one period.
7. If my child is out sick or I decide not to send them do I receive a refund or credit?
No, there are no refunds, credits, substitutions on camp days.
8. What grade do I consider my child for camp?
All are placed in the same grade that they just completed for the 2013/2014 school year.
9. Can my camper be placed in the same group as another camp if they are NOT in the same grade?
No, due to the way we have structured our program, we will not allow campers in different grades to be together throughout the day. We will, however, allow them to visit each other at certain times throughout the day.
10. What does my child need to bring on field trip days?
Children must have their camp t-shirt and a packed lunch anytime they leave the building. If your child does not have a packed lunch, they CANNOT purchase one on the field trip. We cannot ensure that snack bars will be open on each field trip so we must send each camper with a lunch. Campers will be given the option of just peanut butter, just jelly, PBJ, or just cheese. They must also have a bathing suit for each water trip or they WILL NOT be able to attend without refund.
11. What time does my child need to be at camp to attend a field trip or swimming trip? Why?
Each camper must be at camp before 9:00 AM. Field trips leave at 9:15 AM, but they MUST be here before 9:00 AM so we make sure each child is accounted for and that we have the correct number of counselors on the trip and at camp. We also must have all of the camp medicine separated to ensure it is in the right location. This policy is in place for the safety of the campers.
12. What are children allowed to bring to camp?
Children are allowed to bring whatever video games, cards, toys, etc. that they would like. HOWEVER, under NO circumstance are we responsible for lost or stolen items. Please discourage your children from bringing valuable items with them to camp.
13. How does check-in and check-out work?
You must bring your child in each morning during check-in and stay until the counselor is finished with the entire check-in process. Please be aware that the morning tends to be busy so leave enough time to get to your next destination on time. If your child comes in unattended, we will call and ask you to return. We cannot be responsible for your child until we have checked them in.
You also must come into the building to check your child out. You should have filled out an “Authorization for Child Release” form with each person that is allowed to pick your child up. These are the ONLY people we will release your child to. Whoever is picking up your child MUST HAVE PHOTO ID EACH TIME THEY ENTER THE BUILDING.
14. What are the prices for l, 2, and 3+ children to attend our camp?
Prices are $47 per day for the first child, $42 for the second child and $36 for each additional sibling.
15. What trips are considered field trips? Are these included with the camp fee?
Every time campers leave the building it is considered a field trip, so all of the same rules apply. CHARTWELL SWIM CLUB IS CONSIDERED A FIELD TRIP. Children must still have a packed lunch and camp t-shirt for these trips. Field trips are not included with the camp fee and campers are not required to attend any.
16. Can I add or remove days to my schedule?
You can replace days. This means that you can remove days as long as you replace the same amount of days, if they are available. You are responsible for all days that you sign up for at the beginning of the summer, so there are no refunds for any reason.
17. What is included in the camp fee?
Lunch, snack and extended care are all included with the camp fee. Camp runs from 9:00 AM – 4:30 PM with extended care hours from 7:00 – 9:00 AM and 4:30 – 6:00 PM at no additional cost. You can drop off and pick up your child any time between 7:00 AM and 6:00 PM.
18. What happens if my child forgets their lunch or camp t-shirt and they are scheduled for a field trip?
If there is enough time, you can run home and get these items. If not, you must purchase a new camp shirt for $6 and/or a bagged lunch for $5.00. We cannot lend your child a shirt if they do not have it, it must be purchased.
19. Who makes up your camp staff?
We have approximately 70 counselors, most of whom are returning from previous summers. Our staff are all either teachers and coaches or college students. All Camp Counselors are over the age of 18. All of our staff has been fingerprinted, participates in an extensive training process and has received their CPR for the Professional Rescuer and First Aid Certification.
20. How does payment work?
Payment is due at 9:00 AM on Wednesday for the following camp week. You can pay by cash, check or credit card. If you do not provide payment on time, we will run the credit card number on file. If we receive payment after 9:00 AM, it will be applied to the next camp week your child is attending.